State of NM Agencies

State of New Mexico Brain Injury and Disability-Related Agencies

New Mexico Brain Injury Resource Center (NM BIRC)
3150 Carlisle Blvd NE, Ste. 208
Albuquerque, NM 87102
Phone:  1-844-366-2472 (1-844-3NM-BIRC) or 505-292-7414
Brain Injury Information Specialist: 1-844-366-2472 or 505-292-7414
Email: birc@braininjurynm.org (Please email if possible)
Website:  Brain Injury Resource Center

The New Mexico Brain Injury Resource Center is a provider of information and referrals on a wide variety of topics related to Brain Injury including services, supports, and conditions. A variety of brain injury related topics and resources, including services, education, advocacy, and guidance with complex systems are available. A Brain Injury Information Specialist is available to provide confidential support following a brain injury.

Persons with brain injury, their family or friends, and professionals can utilize this free statewide hotline to answer questions, find brain injury support resources, navigate complicated systems, and assist with the education of family, employers, and professionals.  The NM Human Services Department has contracted with the Brain Injury Alliance of New Mexico to operate the NM Brain Injury Resource Center.

NM Brain Injury Services Fund
2025 S. Pacheco St. Santa Fe, NM
Phone:  505-827–7218

The New Mexico Department of Human Services administers the New Mexico Brain Injury Service Fund and the Centennial Care Programs. The Brain Injury Services Fund offers short-term services to New Mexicans living with Traumatic Brain Injury (TBI) and acquired brain injury.

To qualify for help from the Brain Injury Services Fund, you must have a medical diagnosis of brain injury, and you may not have Medicaid as your primary insurance.  You may have no insurance, private insurance, Medicare, or you may have Medicaid secondary. For example, as a person with a disability, you may have Medicare primary and Medicaid secondary, and you would qualify for this program.

The Program also offers resource materials and training/educational opportunities specific to individuals with brain injury, family members, professionals and other interested persons.

Brain Injury Service Coordination Agencies for the Brain Injury Services Fund

Metro Region
CNRAG, Inc.
315 Central Ave. NW, Suite M
Albuquerque, NM 87105
Phone:  575-936-5807 or 575-526-9084
Metro Region
Los Amigos LLC
1601 Randolph Ct SE, Ste#110
Albuquerque, NM 87106
Phone:  505-204-6035
Northeast Region
Los Amigos LLC
1435 St. Francis, Ste 210
Santa Fe, NM 87505
Phone:  505-204-6035
Northwest Region
CNRAG, Inc.
315 Central Ave. NW, Suite M
Albuquerque, NM 87102
Phone:  575-936- 5807 or 575-526-9084
Southeast Region
CNRAG, Inc.
503 S. Kansas
Roswell, NM 88203
Phone:   575-936-5807 or 575-526-9084
Southwest Region
CNRAG, Inc.
225 E. Idaho Ave, Ste 26
Las Cruces, NM 88005
575-936-5807 or 575- 526-9084

Brain Injury Advisory Council (BIAC) to the State of New Mexico’s Governor’s Commission on Disability
491 Old Santa Fe Trail
Lamy Building
Santa Fe, NM 87501
Phone:  505-476-7328
Website:  https://www.gcd.nm.gov/biac-latest/
Facebook:  https://www.facebook.com/NMBIAC/
Email:  BIAC@state.nm.us

The mission of the BIAC is to advocate for the development of a statewide system of comprehensive, community-based resources that will promote prevention and maximize personal choices and functional independence of persons with brain injuries. The BIAC is committed to education/public awareness of brain injury issues, evaluation of existing services, advocating for increased individualized services and supporting the collaboration of state government and community based services with regards to brain injury services statewide.

We are grateful to the BIAC for funding training and development of the Domestic Violence Brain Injury Care Network founded by BIANM and for funding the training of Domestic Violence Shelter Workers across the state of New Mexico.

The Aging and Disability Resource Center can help you with the following:
Phone:  800-432-2080
Phone:  505-476-4937 TTY
Long-Term Care Options including:
Homemaker Assistance
Home Modifications
Transportation
Home-Delivered Meals
Assisted Living and Long-Term Care Facilities
Independent Living Centers
Medicare and Medicaid Help
Prescription Drug Assistance
Centennial Care Waiver for Community Benefit  (Central Registry)
Legal Services
Social Security
Veterans Services
Senior Centers
Respite Care
Community Information & Education
New Mexico Social Services Resource Directory
Area Aging and Senior Services
can help you with the following:
Phone:  800-432-2080
Adult Day Care
Case Management
Congregate Meals
Home Delivered Meals
Homemaker/Chore Services
Transportation
Health Promotion
Disease & Injury Prevention
Nutrition Education
Caregiver Support
Respite Care
Employment Services
Volunteer Opportunities
HIV/AIDS Education and Services
New Mexico Aging & Long-Term Services Department
Main Office Location and Mailing Address
2550 Cerrillos Road
Santa Fe, NM 87505
Phone:  505-476-4799
Website: https://nmaging.state.nm.us/
Aging and Disability Resource Center Information & Assistance (I&A)

Phone:  800-432-2080
Phone:  505-476-4937 TTY
Our trained Intake and Assessment Coordinators are knowledgeable about programs and services that may help meet your needs.

Healthcare Options

The Affordable Care Act is expanding options nationwide. As part of this expansion, the New Mexico Health Exchange (NMHIX) was created to assist New Mexicans statewide in acquiring affordable health care coverage that meets their needs and budget. Click here for more information: https://www.bewellnm.com/

Benefits Counseling
Phone:  800-432-2080
Phone:  505-476-4937 TTYDo you have questions or concerns about private and government benefit programs?  The ADRC’s State Health Insurance Assistance Program (SHIP) helps with all health insurance questions, including Medicare and Medicaid. Our staff does not sell, endorse or recommend any insurance plans. We can provide you with accurate, unbiased and current information. Click here to read our Benefits Counseling Desk Reference:
https://nmaging.state.nm.us/uploads/files/Benefits%20Counseling%20April_2021.pdf
Adult Protective Services Intake
Toll-Free:  866-654-3219
Phone:  505-476-4912
Long-Term Care Ombudsman Program
Toll-Free:  866-451-2901
Centennial Care Medicaid Waiver for Home & Community-Based Services Registry
Phone:  800-432-2080
Phone:  505-476-4937 TTY

Speak to an Options Counselor here to register for the Centennial Care Medicaid Waiver for Home & Community-Based Services.
This waiver is for those who need long-term care but who are able to live on their own in the community with extra supports and services. The ADRC keeps the registry, and the Department of Health contacts people on the registry with application materials based on need.  There is a waiting list.
Prescription Drug Assistance (PDA)
Phone:  800-432-2080
Phone:  505-476-4937 TTY

Do you need help paying for medications? The PDA New Mexico MEDBANK Program assists uninsured and underinsured individuals obtain the medications they need at costs they can afford.
 
New Mexico Social Services Resource Directory Website:  

Your online gateway to social service providers. The Resource Directory provides an easy way for you, your family or caregivers to find up-to-date comprehensive information about national, state and local social services and providers.
https://newmexico.networkofcare.org/aging/

Health Care Fraud Prevention
Phone:  800-432-2080

Phone:  505-476-4937 TTY
Our ADRC’s Senior Medicare Patrol (SMP) helps beneficiaries avoid, detect and prevent health care fraud. In doing so, they protect themselves and help preserve the integrity of the Medicare.

NM Technology Assistance Program (NMTAP) of the Governor’s Commission on Disability
Device Loan Library – New Mexico Technology Assistance Program (NMTAP)
625 Silver Ave. SW Suite 100 B
Albuquerque, NM 87102
Phone:   505-841-4464
Fax:   505-841-4467
Website:   http://www.tap.gcd.state.nm.us/device-loans/
Email:   Sophia.DeConti2@state.nm.us
Email:   Tracy.Agiovlasitis@state.nm.us

There is an Assistive Technology program in every state, including New Mexico.  NMTAP has been an active program under the NM Governor’s Commission on Disability since 2014 and it provides a variety of services.  Please visit the Center for Assistive Technology Act Data Assistance (CATADA) webpage to find AT programs in other states.

Office of the Attorney General for the State of New Mexico
The Office of the Attorney General is focused on protecting vulnerable populations and making our communities safer so that we can truly prosper in New Mexico. The Attorney General’s protection efforts are targeted at prevention strategies, complex prosecutions, and public awareness. Through this approach, the Office of the Attorney General seeks to empower New Mexicans to strengthen families through education and awareness, as well as to hold dangerous criminals and those in power accountable for any harm they cause to our communities.

The Office of the Attorney General is the location of the State of New Mexico Compliance Officer for the Americans with Disabilities Act. If your organization needs training in ADA Compliance, please call one of the phone numbers below.

In addition, this office works with a number of organizations in the state committed to helping New Mexico families keep their homes and avoid foreclosure.

If you are facing difficulty with your mortgage payment, do not wait, contact your lender, and if you are in need of help call the Keep Your Home New Mexico Hotline at 1-800-220-0350 to be connected to housing counselors and legal service attorneys who can advise and help you.

Santa Fe
408 Galisteo Street
Villagra Building
Santa Fe, NM 87501​
Toll Free 1-844-255-9210
Phone:  505-490-4060
Fax:  505-490-4883
Las Cruces 
201 N. Church St.
Suite 315
Las Cruces, NM 88001
Toll Free 1-844-255-9210
Phone:   575-339-1120
Fax:   575-339-1122
Albuquerque
201 3rd St. NW
Suite 300
Albuquerque, NM  87102
Toll Free 1-844-255-9210
Phone:   505-717-3500
Fax:   505-318-1050

Developmental Disabilities Council
Formerly the Developmental Disabilities Planning Council
625 Silver Avenue SW, Suite 100
Albuquerque, New Mexico 87102
Phone:  505-841-4519
Fax:  505-841-4590
Website:   https://www.nmddpc.com/
Center for Self-Advocacy Program Website:  https://www.nmddpc.com/csa
Center for Self-Advocacy Program Email:  Daniel.ekman@state.nm.us
Call: 505-670-5698

This is a program in which a number of individuals in the brain injury community have participated. This program is open to any person with disability. It is a program that helps individuals to learn to advocate for themselves and for others. It promotes advocacy, capacity building, and systemic change to improve the quality of life for individuals with disabilities and their families. Though this organization exists primarily to support individuals with developmental disabilities, many members of New Mexico’s brain injury community have found excellent training in the Center for Self-Advocacy Program. This program trains adults with any disability – including brain injury acquired at any age – to develop a) Disability Awareness, b) Disability Advocacy, c) Coalition Building: Leadership. In addition, the Developmental Disabilities Council offers other valuable training programs.

University of New Mexico Center for Development and Disability (CDD)
2300 Menaul Blvd NE
Albuquerque, NM 87107
Phone:  505-272-3000
Toll-Free:   888-849-0921
Website:  http://cdd.unm.edu
Email:  infonet@salud.unm.edu
Facebook: https://www.facebook.com/unmcdd/

The UNM Center for Development and Disability provides information, outreach, and referral services; continued education for professionals; and peer and family support services. In addition, the CDD has a trained bilingual information specialist and a resource and lending library that will mail books to you, plus an online disability resource directory. They can help you locate services throughout the state.

New Mexico Commission for the Blind – Albuquerque Main Field Office
2200 Yale Blvd. SE
Albuquerque, NM 87106
Toll Free Phone:   888-513-7964
Phone:   505-566-5864
Email:   Greg.Trapp@state.nm.us
Website:   http://www.cfb.state.nm.us

The mission of the New Mexico Commission for the blind is to enable persons who are blind to achieve vocational, economic, and social equality by providing career preparation, training in the skills of blindness, and above all, promoting and conveying the believe that blindness is not a barrier to successful employment or to living an independent and meaningful life.

If you or your loved one have brain injury, and you need to contact the NM Commission for the Blind, please reach out to them directly. If you need advocacy, please contact the NM Brain Injury Resource Center (NM BIRC)  at 505-292-7414.

New Mexico Commission for the Blind Administrative Office
2905 Rodeo Park Dr
E Bldg.4, Suite 100
Santa Fe, NM 87505
Toll Free Phone:   888-513-7958
New Mexico Commission for the Blind Roswell Field Office
400 North Pennsylvania, Suite 900
Roswell, NM 88201
New Mexico Commission for the Blind Las Cruces Field Office
US Bank Building
277 East Amador, Suite 101
Las Cruces, NM 88001
New Mexico Commission for the Blind Las Vegas Field Office
2522B Ridge Runner Rd
Las Vegas, NM 87701
New Mexico Commission for the Blind Farmington Field Office
3400 Messina Dr., Suite 5000
Farmington, NM 87402
Phone:  505-566-5860