Covid19 Unemployment

Unemployment Benefits or Pandemic Unemployment Assistance – You May Qualify

New Mexico and the US Federal Government is providing unemployment benefits to the following people during the COVID-19 pandemic. You may apply for unemployment if you:

a) Lost your job or had your hours reduced due to the pandemic.
b) Are an independent contractor, are self-employed, or are a “gig-economy” worker.
c) Are on disability, have not been working, and would like to find work.
d) Are not on disability, have not been working, and would like to find work.

No matter which category you are in, your first step is to apply for unemployment benefits by calling 1-877-664-6984 or by creating an account or logging in here. (

If you call in your application for unemployment benefits, then you must register within two weeks at the NM Dept. of Workforce Solutions. (

If you wish to apply for benefits by calling the toll-free number, there is a call-in schedule based on the last digit of your social security number.
0-3 Monday
4-6 Tuesday
7-9 Wednesday
Missed your day: Thursday or Friday

(James – please note that there are two bolded phrases above. The link given is for both of them. We’re also going to use it twice more below.)

In general, everyone needs to apply for regular unemployment benefits first.  If you fall into categories b), c), and d), above, you will be denied benefits initially. This is required for you to then apply for Pandemic Unemployment Assistance.
If you call in for your initial application, then be sure to register with the NM Dept. of Workforce Solutions within two weeks. (

New Mexico has waived certain requirements for unemployment benefits during the pandemic:

  • -Waived waiting week for individuals who have applied since March 15th
  • -Extended Unemployment Insurance Operations Center hours: 7:00am-7:00pm
  • -Work search requirement waived until further notice
  • -Increased categories of people who may apply for unemployment/pandemic assistance benefits.